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Hello, Siri, I'm depressed

Pubblicato da Redazione il

Personal voice assistants are increasingly used by smartphone owners for a range of health questions, but in a new study the telephone conversational agents responded inconsistently and incompletely to simple questions about mental health, rape and domestic violence.

Often, the phone assistants did not recognize the nature of the concern or they failed to refer the caller to appropriate resources, such as a suicide prevention helpline, according to the joint study by UC San Francisco and Stanford University.

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